Dear SHOALHAVEN,

Melbourne IT has signed ICANN.s new Registrar Accreditation Agreement (RAA) 2013, which introduces new obligations on both registrars and resellers. The new RAA 2013 will take effect on 1 January 2014 and incorporates changes that impact all existing and new gTLD registrations.

A summary of some of these changes is outlined below. Please note that the obligations stated in this
notice are not exhaustive.

Email and postal address validation/verification

RAA 2013 now requires all registrars of record to validate all registrant postal addresses and verify
the registrant.s contact email address. This validation/verification process must occur during the following three events:

1. A new domain name is registered

2. A domain name is transferred into Melbourne IT or its resellers
   
3. Whenever a contact modification is executed

To comply with these new requirements with minimal impact on our resellers, Melbourne IT will be modifying its systems and processes to perform the following actions automatically upon the
above-mentioned trigger events:

- For postal addresses; Melbourne IT will validate this data using a third party global address database. In the event the address fails to validate, Melbourne IT will email the registrant and require they update their details via accessing a generic webpage managed by Melbourne IT. Resellers will subsequently be notified of any changes made via this process.

- For email addresses; registrants will be sent an email notice (and subsequent reminder notices, if applicable) by Melbourne IT requesting they verify their email address by clicking on a link
within the message.

In both instances, a registrant has up to 15 days to re-validate their postal address or verify their email address, otherwise the applicable domain name will be suspended. Suspension will remain until the data has been verified/validated.

Additional obligations

· Additional obligations that the RAA 2013 introduces on resellers include the following:

· Resellers are prohibited from offering proxy/privacy services which do not comply with ICANN.s
new .Proxy Accreditation Program.. Melbourne IT.s Private Registration service remains ICANN compliant.


· Resellers must publish a link to ICANN.s Registrants. Benefits and Responsibilities on their applicable websites.

Should you fail to comply with any of the obligations imposed by ICANN.s RAA 2013, this will be a breach of your Melbourne IT Authorised Reseller Agreement. To avoid compliance action being undertaken, kindly ensure you review and implement the necessary provisions of the RAA 2013 prior
to 1 January 2014.

A full copy of the RAA 2013 can be viewed on ICANN.s website here.

If you have any questions regarding this upcoming change, please contact your Account Manager or the Reseller Support Team.


Kind Regards,

Melbourne IT Reseller Team