Shoalhaven Internet


NBN 2016


Speed of Service (Mbps Down/Up)

Our most popular plans are highlighted.

Data/Month - Download

12/1 Mbps 25/5 Mbps 25/10 Mbps 50/20 Mbps 100/40 Mbps

  Other Fees and Charges

  • The standard installation charge is $60. This is waived for a 12 month commitment.
  • If you require a change to your plan speed at a later date, the cost is $25. To change a plan volume: $10.
  • For comparison purposes the minimum cost over 24 months for the NBN 12/1 30GB plan is
    ($44.40 * 24 ) = $1065.60. We do not have any minimum commitment term.

  • Accounts are charged at the rates listed above. A tax invoice and payment receipt is generated and emailed to the customers email address at the start of the month.
  • As each plan volume limit is reached, the speeds are reduced to 256Kbps/256Kbps for the remainder of the month. This is to ensure that a runaway bill (bill shock) does not occur. At the end of each calendar month, all accounts are reset to the plan rated speeds. You will be advised by email when your allowance reaches 50%, 85% and 100% of your plan limit. (We can not alter this as it is a Govt requirement.)
  • Data speeds are the theoretical maximum data rates.
    The normal caveats apply with all of these data speeds - there are many factors beyond our control which will ultimately affect these data rates, however these rates are offered as an indicative guide to the maximum capabilities of our network.

  • Ownership of the equipment remains with the NBN at all times. You are responsible for the external equipment and the associated power supply on your property, just as you are responsible for connection equipment for other services such as power, phone and gas. If the equipment is accidentally damaged or lost, you may be charged for the repair or replacement. Customers are required to use a power surge protection device to help protect your own equipment as well as our equipment. In rural areas, lightning strikes are common!! It is advisable to take precautions and unplug the equipment from the mains power supply during electrical storms or if you are away from home for an extended period.

  • Our common terms and conditions are available here.

Critical Information Summary

Shoalhaven Internet Services
47-53 Kinghorne Street
Nowra  NSW 2541
Ph (+61) 02 4422 5040


Last Update:

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